The PMO Structural Components
This chapter examines the PMO's structural components — governance, leadership, and team structures — in detail. Proper structural design is a prerequisite for the PMO to operate effectively.
Governance Framework
PMO governance defines oversight and decision-making processes. This framework covers: decision-making roles and responsibilities, escalation procedures, regular steering committee meetings, standardized reporting formats, and mechanisms for handling deviations from standards. Good governance is not bureaucracy — it is the foundation of effective operation.
Leadership Structure
PMO leadership encompasses both internal PMO management and creating impact across the organization. The PMO leader should possess visionary thinking, strategic planning, stakeholder management, and team development capabilities. Servant leadership is particularly effective in the PMO context.
Team Structure and Organization
The PMO team can be organized by function, service, or customer. Each structure has advantages and disadvantages. The right choice depends on the PMO's size, service portfolio, and organizational context.
Authority and Resource Allocation
The PMO's level of authority over projects and resources is a critical part of structural design. Authority is directly related to the PMO type (supportive, controlling, directive). Resource allocation strategy determines the PMO's capacity to deliver services.
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